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safe and secure payment

We place a very high value on the safety and security of your dealings with directoil. Our privacy policy details how we look after your information.

Your debit and credit card details are kept secure through the Barclays ePDQ payment gateway. We do not hold any of your card details at directoil.

Payment information
When you place an order with directoil your payment is ring-fenced with us until the delivery has been undertaken and confirmed. If we deliver less than the quantity ordered, the balance will be credited back to your account as soon as possible. Once we have processed this credit, your bank or credit card company generally take up to four working days to post this back to your account.

Credit card charges
At the moment we do not charge an additional fee for payment by credit card. This is always under review and may be subject to change in the future. We do not charge for payment by debit card.

Direct Oil Logo
directoil is a trading name of WFL (UK) Limited
Registered Office: WFL (UK) Limited, The Broadgate Tower, 20 Primrose Street, London, EC2A 2RS. Registered in England - company no. 00594001